1. Introduction & Who We Are

Aero Volt Technical Services (“Aero Volt,” “we,” “us,” or “our”) is a professional technical services company specializing in licensed electrician services, HVAC installation and maintenance, and FAA-certified aircraft technician services. We are committed to protecting the personal information of every visitor, client, and partner who interacts with our website at aerovolt.site or contacts us directly. This Privacy Policy explains in detail what data we collect, why we collect it, how we use it, and what rights you have over your information. By using our website or requesting our services, you agree to the practices described in this policy.

2. Information We Collect

We collect several categories of personal information depending on how you interact with us. Directly provided information includes your full name, email address, phone number, physical address, and details about the service you are requesting — whether that is an electrical panel inspection, HVAC installation, or aircraft maintenance appointment. Automatically collected information includes your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs, gathered through cookies and analytics tools. Service-related information may include property details, aircraft registration numbers, maintenance history, and technical specifications necessary to perform the requested work safely and effectively.

3. How We Use Your Information

Aero Volt uses your personal information to provide, manage, and improve our technical services. Specifically, we use your data to: schedule and confirm service appointments for electrical, HVAC, or aircraft work; send you service reminders, maintenance alerts, and follow-up communications; process payments and issue invoices; respond to inquiries submitted through our contact form or by phone; comply with FAA regulations, NEC electrical codes, and HVAC licensing requirements that mandate record-keeping; improve our website experience based on usage patterns; and send you relevant updates or promotions if you have opted in to marketing communications. We do not use your data for any purpose that is incompatible with the purposes listed here.

4. Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use strictly necessary cookies to keep the site functional, analytics cookies to understand how visitors navigate our pages, and preference cookies to remember your settings. Third-party services such as Google Analytics may also place cookies on your device when you visit our site. You can manage or disable cookies through your browser settings at any time; however, disabling certain cookies may limit some functionality of our website. For full details on our cookie usage, please refer to our Cookie Policy below.

5. How We Share Your Information

Aero Volt does not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances: with trusted service providers who assist us in operating our website, processing payments, or delivering services (all bound by confidentiality agreements); with regulatory authorities such as the FAA, state electrical licensing boards, or HVAC certification bodies when required by law; with emergency responders when safety is at risk during an aircraft or electrical emergency; and with legal authorities when required to comply with a court order, subpoena, or applicable law. Any third party receiving your data is contractually obligated to protect it and use it only for the specified purpose.

6. Data Retention Policy

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal and regulatory obligations. Service records related to electrical work are retained for a minimum of 7 years per state contractor licensing requirements. Aircraft maintenance records are retained in accordance with FAA regulations, which may require records to accompany the aircraft for its lifetime. HVAC service records are kept for 5 years. Contact and inquiry data is retained for 2 years unless you request earlier deletion. When data is no longer needed, we securely destroy it using industry-standard methods.

7. Data Security Measures

We take the security of your personal information seriously and implement a range of technical and organizational safeguards. These include SSL/TLS encryption for all data transmitted through our website, password-protected internal systems with role-based access controls, regular security audits and vulnerability assessments, staff training on data protection best practices, and secure physical storage of any paper-based service records. While no system is 100% immune to breaches, we continuously work to maintain the highest reasonable standard of data security for our clients and website users.

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data: the right to access a copy of the information we hold about you; the right to correct inaccurate or incomplete data; the right to delete your data where it is no longer needed or where you withdraw consent; the right to restrict or object to certain types of processing; the right to data portability in a structured, machine-readable format; and the right to withdraw consent at any time for marketing communications. To exercise any of these rights, please contact us using the details below. We will respond to all verified requests within 30 days.

9. Third-Party Links & Integrations

Our website may contain links to third-party websites, including manufacturer pages for electrical equipment, HVAC systems, or aviation parts suppliers. We may also integrate with third-party booking platforms, payment processors, or review sites. Aero Volt is not responsible for the privacy practices of any third-party website or service. We encourage you to review the privacy policy of any external site before submitting personal information. Our Privacy Policy applies solely to data collected directly through aerovolt.site and our internal service operations.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or industry standards. When we make material changes, we will update the “Effective Date” at the top of this page and, where appropriate, notify you by email or through a notice on our website. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

📬 Contact Us — Privacy Inquiries Email: support@aerovolt.site Phone: +1 681 523 0026 Address: 505 Temple St, Beckley, WV 25801, USA